Digital Information Resources Junior Professionnal

Within the European Investment Bank (EIB) in Luxembourg, the Information Resources team is responsible for managing digital information resources obtained from external providers and aimed at supporting the EIB Group’s business activities in compliance with all budgetary, procurement, legal, data protection, copyrights, contractual, terms & conditions and licence obligations. The digital information resources managed by the team include web-based databases, e-books, e-newspapers and e-periodicals.

Exquando is looking for an enthusiastic new colleague who will join the EIB Information Resources team to play a key role and provide enhanced information resources services for the whole EIB Group.

Your mission:

As appropriate, the selected candidate will participate in the following processes and activities, in compliance with the EIB Group’s policy rules:

• within a defined remit: contact with external suppliers of online information resources, management of user accesses for databases, keeping/updating a comprehensive list of accesses
• keep a comprehensive overview of a standard portfolio of online information resources
• identify and retrieve online information resources in line with business needs
• provide users support and handle requests submitted by colleagues regarding approval for databases accesses
• inform colleagues of policies, procedures and processes regarding the access and use of online information resources
• provide administrative support to collaborate with other teams for the information resources procurement and contract management
• communication and marketing regarding available online information resources, including maintenance of related Intranet content and presentations to colleagues
• monitor and request usage statistics of online information resources
• select, test and implement new tools supporting the management of online information resources

Your profile:

Qualification:

• University Degree in Library or Information Management studies (BAC +2 or higher)

Professional experience:

• relevant experience in a corporate information management service
• experience of identification, acquisition, registration, access management of digital information resources
• using the following standard tools: Word, Excel Advanced, PowerPoint, Outlook, Pdf, Html editor

Linguistic skills:

• Fluent in English or French and a good command of the other to be able to work in both languages interchangeably
• Knowledge of any other EU language would be an advantage

Competencies:

• Capacity and willingness to work in a team and a changing environment
• Strong sense of responsibility, initiative, integrity and commitment
• Service and Customer Orientation
• Ability to organize and prioritize workload
• Ability to work reliably and accurately
• Flexibility and adaptability, willingness to learn
• Results orientated
• Good interpersonal and communication skills in a multicultural environment

Interested in joining our team? Send your resume and cover letter to muriel.merat@exquando.com.