Senior Community and CRM Manager (75)

Kobojo
23, rue des Grands Augustins
75006 Paris
France

Since 2008, Kobojo has been creating engaging, free-to-play games with an artistic flair for mid-core players. We are passionate about developing high-quality, multi-platform, multiplayer game mechanics and are known for our extraordinary hand-drawn 2D graphics.

Description du poste

In this role you will oversee Community Management, Customer Support and Mailing teams. You will work closely with Marketing product teams in order to analyse, animate, federate, and retain the community of players around Kobojo's games in accordance with the Company's strategy while ensuring rules of good conduct are respected within the Community.

As Senior Community and CRM Manager you will:

• Manage a team of three people
• Establish the Community Management editorial strategy in agreement with the Marketing Director
• Oversee Community, Customer Support & Mailing activities

Profil du candidat

Required skills

• BA/BS Marketing and/or Communication degree with, at least 3 years of experience as Community Manager in the gaming, social media, or consumer internet sectors
• English mother tongue or fluent
• Good practice of web, mailing and computer based tools
• Be passionate about gaming, social media and web technologies
• Have a Creative mindset, as well as outstanding written and oral communication skills
• Strong organizational and analytical skills
• Reactive and proactive

Are a plus

• Team Management experience
• Good level of French
• HTML /CSS / PHP & Photoshop skills

A fournir

CV, lettre de motivation, références, site Web (si applicable)
A l'attention de : Debra Ann Curry