Knowledge manager (75)

Stage à Paris (75001)
Employeur : Contentsquare
Date limite de candidature : 31/03/2020

Fonction/métier :  Gestionnaire de bases de données et de ressources documentaires

Durée :   6 mois

Type d’employeur :  Secteur privé

Date limite de candidature :  31/03/2020

PRÉSENTATION - MISSIONS

Knowledge Manager Intern - Contentsquare (Paris)

Position Summary:

The Knowledge Manager will be responsible for making sure that key information is timely spread to our stakeholders, and well-understood.
By monitoring the Knowledge Base and participating in our communication and enablement strategy, the Knowledge Manager plays a key role in both improving our Knowledge Base adoption and communicating the right message to other Contentsquare teams.
We believe that the knowledge manager role is essential to keep up with our growing organization, as our knowledge is becoming more and more diversified, with key teams spread all around the world (UK, France, US, Germany) and recent companies acquisitions.
This position mainly focuses on product-related content (what do we release, how does our product work), however, the Knowledge Manager may work on projects outside of the product team’s scope, depending on teams’ top priority needs.

Position Responsibilities:

· Creating and updating content on our Knowledge Base (Confluence)
· Managing the knowledge base as a knowledge expert and proposing solutions to improve it
· Improving our knowledge base adoption by proposing new KPIs and analyzing its usage

· Helping the team with product-related internal communication processes (webinars, slide decks…)
· Helping building the product team internal communication strategy (webinars, newsletters, release notes…)

PROFIL RECHERCHÉ

You want to work in knowledge management, documentation, watch or any other information management-related field.
You love helping your peers structuring their key content, and you are proactive in finding new solutions to share or create information smoothly. Your written skills are excellent.
You are a real team player and you enjoy collaborating with people.
You are fluent in French and English (written and spoken).
You can multi-task, and you are ready to work in a fast-paced environment with deadlines to meet and dynamic people by your side!

Some nice to have (not mandatory):

- Experience working with Slack, Google Drive, Google Analytics, and/or the Atlassian Suite (Confluence, Jira)
- Interested in Analytics and UX

Contact et informations

Envoyez votre CV à cette adresse : eugenie.denarnaud@contentsquare.com

Une lettre de motivation est un plus, non obligatoire.

Nom de l'employeur : Contentsquare

Adresse : 5 boulevard de la Madeleine , 75001 Paris